Our Services

We Provide The Best Service For You

HARSLE is dedicated to offering top-notch service, from expert guidance to reliable support, ensuring your machines run smoothly.

Expert Pre-Sales Support

We offer expert advice to help you choose the best machine for your needs, ensuring a perfect fit.

Quick and Reliable Delivery

We ensure fast, safe delivery to keep your business running smoothly and minimize downtime.

Warranty and Support

Our extended warranty and after-sales service provide ongoing support for your peace of mind.

Global Technical Assistance

Our team is available worldwide for remote or on-site assistance to keep your machines performing at their best.

Tailored Industry Solutions

We offer custom solutions designed for various industries to maximize performance and productivity.

Effective Training Programs

We provide on-site and online training to ensure your team operates and maintains the machines effectively.

Make Appointment

Need Advice For Machine Operation?

Get expert guidance and practical tips to ensure smooth and efficient operation of your HARSLE machines.

  • Expert Guidance
  • Easy Troubleshooting
  • Maximize Efficiency
  • Ongoing Support
E-mail

support@harsle.com

WhatsApp

+86 18762401039

Our Process

Easy Steps To Get Your Support

HARSLE offer fast, effective support through simple contact and timely solutions, with continuous follow-up for your peace of mind.

Service

Contact Support

Reach out via phone, email, or online portal, providing your machine details and issue description.

Review and Response

Our team reviews your request and provides a solution or next steps.

Follow-Up

We follow up after resolution to ensure your satisfaction and offer any further assistance if needed.

Testimonials

What Client Says About

Our customers consistently praise HARSLE for the reliability, performance, and excellent service of our machines, highlighting the efficiency of our support team and the durability of our products.

  • Superior Quality
  • Excellent Support
  • Timely Delivery
  • User-Friendly
Service

Fantastic Job Done by HARSLE

HARSLE machines exceed expectations in precision and reliability, with excellent customer service and a noticeable boost in production efficiency.

FAQ

General Question

HARSLE offers quick answers on warranties, support, maintenance, and more to assist you with HARSLE products and services.

Our machines come with an extended warranty, typically lasting 12-36 months, depending on the product. This covers parts and labor for any manufacturing defects.

You can contact our customer support team by email, phone, or through our online support portal. We are available 24/7 to assist with any inquiries or issues.

Yes, we provide on-site installation services for most of our machines. Our technicians will ensure proper setup and functionality at your location.

We offer a return policy within 30 days of purchase for unused and undamaged products. Please contact our customer service team for further details.

Yes, we offer machine customization to meet specific needs. Our team can modify machines with specialized tooling, features, or size adjustments based on your requirements.

Maintenance can be scheduled by contacting our customer support team. We recommend regular maintenance to ensure your machine operates at its best.

If your machine requires repair, our team will assess the issue remotely or on-site. We then provide a solution, including parts replacement or technical repairs, depending on the issue.

Once your order is shipped, we provide tracking details so you can monitor its progress. You’ll receive an email with the tracking number and carrier information.

Yes, we offer comprehensive training programs for machine operation and maintenance. Training can be conducted on-site or through online modules, depending on your preference.

Spare parts can be ordered directly through our customer service team. Simply provide the machine model and part number, and we will ensure quick delivery of the necessary components.