Views: 43 Author: Site Editor Publish Time: 2022-10-25 Origin: Site Inquire
HARSLE is a professional enterprise that manufactures various kinds of NC and CNC press brakes, shearing machines, hydraulic presses, power presses, ironworkers, and other metalworking machines. We follow innovations and grow together with our customers, and we follow the developments and technology and support the development of creativity skills based on the principles of continuous learning, innovation, and improvement. HARSLE cares about the active and competent participation of employees, we all have the same mission: to be your preferred partner.
Mr. Boris is our customer in Bulgaria, he brought HARSLE WC67K-100T/3200 in 2019. Recently he contacted us as there was a problem with his machine: “the machine motor doesn’t want to start, - the motor controller is displaying probably an error” he said so.
Our after-sale service team checked the photos and replied to Mr. Boris with two possible reasons and also accordingly solutions, we also sent him the photo and marked it clearly to help. The problem with thermal protection was solved quickly.
Mr. Boris speaks highly of our after-sale service partners and also our machine quality. He says: “we are pleased with the machine. Next year we are planning a new investment and we will get back to you for a quote.” HARSLE focus on product quality and customer service as always.