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FAQ
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FAQ

Frequently asked questions.

  • Q How can I become one of the HARSLE agents in my country?

    A HARSLE is willing to work with all potential teams who have the ambitious goal for this job, we will provide thoroughly support and help to expand the market, If you have interest, you can send mail to info@harsle.com ,we will have further discussion.
  • Q Can I get overseas service from HARSLE?

    A HARSLE can provide overseas service including installation, commissioning, training and maintenance for any clients from all over the world, customer only assume the accommodation and airfare for our engineer and pay USD100 as the salary for our engineer everyday.
  • Q How can I contact the HARSLE agent in my local city?

    A If you want to contact HARSLE local agent, you can send email to info@harsle.com, then we will ask them to contact you directly.
  • Q What is the shipping method for HARSLE machines?

    A If customer orders one small machine with wood package, we will deliver the machine by LCL, If customer orders two or more machines together, we will load them into containers and send them to the port, this will help client save more cost.
  • Q How can I get the machine operation manuals?

    A HARSLE has uploaded the machine operation manuals on the website, you can download from the following pages.
    https://www.harsle.com/download.html
  • Q How is about the quality of HARSLE machine?

    A We hare world-class R&D team to support the quality of our machines, our products have got CE, ISO and SGS certification to prove the advantages of HARSLE machines.
  • Q How to use the E21S controller for the NC hydraulic shearing machine?

    A We have published one article which clearly describes the introduction and manual of E21S NC shearing machine controller, here is the link for more details:
    https://www.harsle.com/E21S-Operation-Manual-for-Shearing-Machine-Inclusive-Important-Passwords-id3007583.html
  • Q How can I visit HARSLE factory in China?

    A -Take high speed train from other city to Nanjing south railway station, HARSLE factory is around 40KM far from this station.
    -Take plane to Nanjing Lukou international airport, HARSLE factory is around 20KM far from this airport.
  • Q How to use the E21 controller for the NC hydraulic press brake machine?

    A We have published one article which clearly describes the introduction and manual of E21 NC Press brake controller, here is the link for more details:
    https://www.harsle.com/E21-Operation-Manual-for-Press-Brake-Machine-Inclusive-Important-Passwords-id3525783.html

  • Q How can I get after-sales service from HARSLE?

    A You can contact HARSLE via phone or Email, HARSLE will certainly give you reply in 24 hours. You can show your questions or problems in the form of video or picture that would be better for both of us to solve your problems promptly. Customers can also contact our local agent directly, they will give you reply ASAP.

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