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FAQ
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FAQ

Frequently asked questions.

  • Q Preparing steps before using Press brake machine

  • Q Preparing steps before using hydraulic shearing machine

  • Q Can I get overseas service from HARSLE?

    A HARSLE can provide overseas service including installation, commissioning, training and maintenance for any clients from all over the world, customer only assume the accommodation and airfare for our engineer and pay USD100 as the salary for our engineer everyday.
  • Q What is the shipping method for HARSLE machines?

    A If customer orders one small machine with wood package, we will deliver the machine by LCL, If customer orders two or more machines together, we will load them into containers and send them to the port, this will help client save more cost.
  • Q How is about the quality of HARSLE machine?

    A We hare world-class R&D team to support the quality of our machines, our products have got CE, ISO and SGS certification to prove the advantages of HARSLE machines.
  • Q How can I visit HARSLE factory in China?

    A -Take high speed train from other city to Nanjing south railway station, HARSLE factory is around 40KM far from this station.
    -Take plane to Nanjing Lukou international airport, HARSLE factory is around 20KM far from this airport.
  • Q How can I get after-sales service from HARSLE?

    A You can contact HARSLE via phone or Email, HARSLE will certainly give you reply in 24 hours. You can show your questions or problems in the form of video or picture that would be better for both of us to solve your problems promptly. Customers can also contact our local agent directly, they will give you reply ASAP.
  • Q What is the warranty about HARSLE machine?

    A We will provide 2 years warranty for HARSLE machines, during the warranty period, customers can get thorough and timely service and HARSLE will send the spare parts for replacement of any broken parts on the machine for free.

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