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FAQ

Frequently asked questions.

Service

  • Q Can I get overseas service from HARSLE?

    A HARSLE can provide overseas service including installation, commissioning, training and maintenance for any clients from all over the world, customer only assume the accommodation and airfare for our engineer and pay USD100 as the salary for our engineer everyday.
  • Q How can I contact the HARSLE agent in my local city?

    A If you want to contact HARSLE local agent, you can send email to info@harsle.com, then we will ask them to contact you directly.
  • Q How can I get the machine operation manuals?

    A HARSLE has uploaded the machine operation manuals on the website, you can download from the following pages.
    https://www.harsle.com/download.html
  • Q How can I get after-sales service from HARSLE?

    A You can contact HARSLE via phone or Email, HARSLE will certainly give you reply in 24 hours. You can show your questions or problems in the form of video or picture that would be better for both of us to solve your problems promptly. Customers can also contact our local agent directly, they will give you reply ASAP.

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